Users hesitate or abandon a key action
Book a Free Consultation 02 · KIKI Digital service
A key page or short flow is underperforming—and you need useful answers quickly.
A focused expert review that identifies priority usability problems and practical quick wins without committing to a larger programme.
Does this sound familiar?
Choose this service when…
The team disagrees on what to fix first
You need evidence for the next sprint
What you get
Clear outputs.
Useful decisions.
Find the issues that matter most. Every output is designed to help your team decide and act—not simply add another report.
Included
01Review of one key experience
02Annotated usability findings
03High, medium and low priorities
04Concise action list
05Results walkthrough
You leave with
✓ A focused diagnosis
✓ Around 8–12 key findings
✓ Practical quick wins your team can act on
How it works
A transparent path from context to action.
- Day 1
Kick-off and access
Align on the goal, audience and one key experience.
- Days 1–3
Expert review
Inspect usability, content, interaction and friction.
- Days 3–5
Priorities and walkthrough
Receive annotated findings, actions and a clear explanation.
Scope note: Focused diagnosis and recommendations; no full redesign, prototype or user testing.
Not sure where to start?
Let’s make the next step clear.
A free 30-minute conversation to understand the challenge and identify the right starting point.
Book a Free Consultation